Privacy Policy

1. Data controller

The data controller for personal data is Lavender Haze Events, based in Conegliano (TV), Italy.

• P. IVA: 05594740267
• Email: info@lavenderhazeevents.com

2. Types of data collected

Data provided voluntarily

Through the contact and application forms on the website, we collect:

• First and last name
• Email address
• Phone number
• Event details (type, date, number of guests, budget)
• Profession and portfolio (for applications)
• Messages and free-form communications

Data collected automatically

With your consent, through analytics and marketing cookies, we may collect:

• Browsing data (pages visited, session duration)
• Technical data (browser, operating system, device)
• IP address (anonymised)
• Interactions with the support chatbot

3. Purposes of processing

Personal data is processed for the following purposes:

• Responding to enquiries: handling contact requests and quotes submitted through the form
• Collaborator selection: evaluating applications received through the team form
• Statistical analysis: with your consent, anonymous analyses of website usage to improve the user experience
• Assistance: with your consent, operation of the support chatbot

4. Legal basis for processing

The processing of data is based on the following legal grounds under Art. 6 of EU Regulation 2016/679 (GDPR):

• Consent (Art. 6.1.a): for analytics cookies, marketing cookies, and promotional communications
• Performance of a contract (Art. 6.1.b): for handling service requests
• Legitimate interest (Art. 6.1.f): for the technical operation and security of the website

5. Third-party services

To provide our services, we use the following third-party providers:

• PostHog (EU) — Web traffic analysis. Activated only with consent to analytics cookies.
• Datadog (EU) — Website performance monitoring. Activated only with consent to analytics cookies.
• Dify — Support chatbot. Activated only with consent to marketing cookies.
• Resend — Email delivery service for managing communications.
• Google Sheets — Storage of enquiries received through the contact forms.

6. Data retention

Personal data is retained for the time necessary to achieve the purposes for which it was collected:

• Contact enquiries: up to 24 months from receipt
• Applications: up to 12 months from receipt
• Analytics data: in accordance with the respective providers' policies
• Consent cookies: 365 days

7. Rights of the data subject

Under Articles 15-22 of the GDPR, you have the right to:

• Access (Art. 15): obtain confirmation of the existence of processing and access your data
• Rectification (Art. 16): request the correction of inaccurate data
• Erasure (Art. 17): request the deletion of your data
• Restriction (Art. 18): request the restriction of processing
• Portability (Art. 20): receive your data in a structured format
• Objection (Art. 21): object to the processing of your data
• Withdrawal of consent: withdraw consent at any time without affecting the lawfulness of prior processing

To exercise your rights, contact us at info@lavenderhazeevents.com.

You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

8. Changes to this policy

The data controller reserves the right to make changes to this policy at any time. We recommend checking this page periodically for any updates.